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Irene Cenni · Study

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Irene Cenni

7 works· latest 2024· 1 institutionscluster: provisionalORCID 0000-0002-0052-095X

h-index7

i107

Citations261

Works here7

17

20

21

24

Most cited in this library

Negative hotel reviews on TripAdvisor: A cross-linguistic analysis2017 · 111 citations
Responding to negative hotel reviews: A cross-linguistic perspective on online rapport-management2020 · 40 citations
Business responses to positive reviews online: Face-work on TripAdvisor2021 · 28 citations
Early adopters’ responses to a virtual tourism product: Airbnb’s online experiences2021 · 25 citations
Sharing travel experiences on TripAdvisor: A genre analysis of negative hotel reviews written in French, Spanish and Italian2024 · 22 citations

Works

7 shown

Sharing travel experiences on TripAdvisor: A genre analysis of negative hotel reviews written in French, Spanish and Italian

Journal of Pragmatics·2024·1 author

22citations

Early adopters’ responses to a virtual tourism product: Airbnb’s online experiences

International Journal of Culture Tourism and Hospitality Research·2021·2 authors·Open access

25citations

Business responses to positive reviews online: Face-work on TripAdvisor

Journal of Pragmatics·2021·1 author

28citations

A cross-linguistic study of metacommunication in online hotel reviews

Intercultural Pragmatics·2020·2 authors

17citations

Responding to negative hotel reviews: A cross-linguistic perspective on online rapport-management

Discourse Context & Media·2020·1 author

40citations

Positive reviews on TripAdvisor: a cross-linguistic study of contemporary digital tourism discourse

Onomázein Revista de lingüística filología y traducción·2020·1 author·Open access

18citations

Negative hotel reviews on TripAdvisor: A cross-linguistic analysis

Discourse Context & Media·2017·1 author

111citations