S
Study
Academic Library
Search
Shelves
Open access
My library
Review
Nancy Bouranta · Study
Home
/
Author
Nancy Bouranta
14 works
· latest 2022
· 2 institutions
cluster: provisional
ORCID 0000-0002-9660-5674
Works
14 shown
The influence of leadership on strategic flexibility and business performance: the mediating role of talent management
Management Decision
·
2022
·
3 authors
47
citations
Human factors involved in lean management: a systematic literature review
Total Quality Management & Business Excellence
·
2021
·
3 authors
·
review
29
citations
Does transformational leadership influence TQM practices? A comparison analysis between manufacturing and service firms
The TQM Journal
·
2020
·
1 author
36
citations
The key factors of total quality management in the service sector: a cross-cultural study
Benchmarking An International Journal
·
2019
·
4 authors
115
citations
Assessing Lean adoption in food SMEs: Evidence from Greece
International Journal of Quality & Reliability Management
·
2017
·
3 authors
50
citations
A comparative analysis of competitive priorities and business performance between manufacturing and service firms
International Journal of Productivity and Performance Management
·
2017
·
2 authors
33
citations
Effects of total quality management in local authorities
International Journal of Quality and Service Sciences
·
2017
·
4 authors
43
citations
Identifying the critical determinants of TQM and their impact on company performance
The TQM Journal
·
2017
·
3 authors
98
citations
Agility, organisational learning culture and relationship quality in the port sector
Total Quality Management & Business Excellence
·
2015
·
2 authors
44
citations
The interrelationship between service features, job satisfaction and customer satisfaction
The TQM Journal
·
2013
·
2 authors
55
citations
The link between organizational learning culture and customer satisfaction
The Learning Organization
·
2013
·
2 authors
80
citations
On the relationship between individual creativity and time management
Thinking Skills and Creativity
·
2009
·
3 authors
107
citations
On the relationship between emotional intelligence and entrepreneurial attitudes and intentions
International Journal of Entrepreneurial Behaviour & Research
·
2009
·
5 authors
226
citations
The relationship between internal and external service quality
International Journal of Contemporary Hospitality Management
·
2009
·
3 authors
252
citations