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Rik Paul · Study
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Author
Rik Paul
2 works
· latest 2019
· 1 institutions
cluster: provisional
ORCID 0000-0003-1335-8987
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Citations
81
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Most cited in this library
Achieving Student Satisfaction and Student Loyalty in Higher Education: A Focus on Service Value Dimensions
2019 · 68 citations
Teaching Customer Experience Quality and its Significance in Retail Management: A Role Playing Game using Chinese Puzzle ‘Tangram’
2018 · 13 citations
Works
2 shown
Achieving Student Satisfaction and Student Loyalty in Higher Education: A Focus on Service Value Dimensions
Services Marketing Quarterly
·
2019
·
2 authors
68
citations
Teaching Customer Experience Quality and its Significance in Retail Management: A Role Playing Game using Chinese Puzzle ‘Tangram’
Decision Sciences Journal of Innovative Education
·
2018
·
2 authors
13
citations