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Jinhong Gong · Study

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Jinhong Gong

4 works· latest 2022· 1 institutionscluster: provisional

h-index4

i104

Citations152

Works here4

15

20

22

Most cited in this library

Monetary or nonmonetary compensation for service failure? A study of customer preferences under various loci of causality2015 · 51 citations
Scale development of value co-destruction behavior in tourism2020 · 50 citations
Trick or treat! How to reduce co-destruction behavior in tourism workplace based on conservation of resources theory?2022 · 27 citations
Customer responses to integrity issues for travel services in China2015 · 24 citations

Works

4 shown

Trick or treat! How to reduce co-destruction behavior in tourism workplace based on conservation of resources theory?

Journal of Hospitality and Tourism Management·2022·3 authors

27citations

Scale development of value co-destruction behavior in tourism

Tourism Management Perspectives·2020·4 authors

50citations

Customer responses to integrity issues for travel services in China

International Journal of Contemporary Hospitality Management·2015·4 authors

24citations

Monetary or nonmonetary compensation for service failure? A study of customer preferences under various loci of causality

International Journal of Hospitality Management·2015·5 authors

51citations