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Chan Kok Wah · Study

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Chan Kok Wah

3 works· latest 2008· 1 institutionscluster: provisional

h-index3

i103

Citations541

Works here3

05

07

08

Most cited in this library

Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction2005 · 332 citations
Relationship Marketing, Customer Satisfaction and Loyalty: A Theoretical and Empirical Analysis From an Asian Perspective2008 · 111 citations
Supplier‐customer relationship management and customer loyalty2007 · 98 citations

Works

3 shown

Relationship Marketing, Customer Satisfaction and Loyalty: A Theoretical and Empirical Analysis From an Asian Perspective

Journal of International Consumer Marketing·2008·3 authors

111citations

Supplier‐customer relationship management and customer loyalty

Journal of Enterprise Information Management·2007·3 authors

98citations

Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction

International Journal of Bank Marketing·2005·2 authors

332citations