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Lauren Trabold · Study
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Author
Lauren Trabold
5 works
· latest 2021
· 3 institutions
cluster: provisional
ORCID 0000-0002-2163-4884
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200
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Most cited in this library
Have an omnichannel seamless interaction experience! Dimensions and effect on consumer satisfaction
2020 · 82 citations
Comparing e‐service performance across industry sectors
2006 · 60 citations
Let it flow: the role of seamlessness and the optimal experience on consumer word of mouth in omnichannel marketing
2021 · 49 citations
The Shift to “Social”: Social and Commercial Entrepreneurship Must Meld to Meet Changing Consumer Preferences
2019 · 7 citations
“How I think you are investing”: Gendered, social metacognitive influences on consumers’ investing perspectives
2012 · 2 citations
Works
5 shown
Let it flow: the role of seamlessness and the optimal experience on consumer word of mouth in omnichannel marketing
Journal of Research in Interactive Marketing
·
2021
·
4 authors
·
Open access
49
citations
Have an omnichannel seamless interaction experience! Dimensions and effect on consumer satisfaction
Journal of Marketing Management
·
2020
·
4 authors
·
Open access
82
citations
The Shift to “Social”: Social and Commercial Entrepreneurship Must Meld to Meet Changing Consumer Preferences
Journal of Management Policy and Practice
·
2019
·
2 authors
·
Open access
7
citations
“How I think you are investing”: Gendered, social metacognitive influences on consumers’ investing perspectives
Social Influence
·
2012
·
2 authors
·
Open access
2
citations
Comparing e‐service performance across industry sectors
International Journal of Retail & Distribution Management
·
2006
·
3 authors
60
citations