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Els Breugelmans · Study

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Els Breugelmans

27 works· latest 2023· 5 institutionscluster: provisionalORCID 0000-0002-1832-6979

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Citations1,711

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Most cited in this library

The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?2015 · 316 citations
The Impact of an Item-Based Loyalty Program on Consumer Purchase Behavior2011 · 144 citations
Advancing research on loyalty programs: a future research agenda2014 · 144 citations
Buying Groceries in Brick and Click Stores: Category Allocation Decisions and the Moderating Effect of Online Buying Experience2015 · 140 citations
Cross-Channel Effects of Price Promotions: An Empirical Analysis of the Multi-Channel Grocery Retail Sector2016 · 108 citations

Works

27 shown

Re-imagining the physical store

Journal of Retailing·2023·4 authors

19citations

The Future of Physical Stores: Creating Reasons for Customers to Visit

Journal of Retailing·2023·6 authors·Open access

67citations

Assessing the Multichannel Impact of Brand Store Entry by a Digital-Native Grocery Brand

Journal of Marketing·2023·4 authors·Open access

22citations

What is happening to my nearby stores? The own- and cross-effect of a radical store transformation on existing customers

Journal of the Academy of Marketing Science·2023·5 authors·Open access

10citations

“Sorry, the product you ordered is out of stock”: Effects of substitution policy in online grocery retailing

Journal of Retailing·2022·2 authors·Open access

35citations

It's not there, I love it! How relevance to objective needs of an unavailable item impacts emotions, store image, and behavior

Journal of Retailing and Consumer Services

·2021

·3 authors

·Open access

9citations

Retail service innovations and their impact on retailer shareholder value: evidence from an event study

Journal of the Academy of Marketing Science·2021·4 authors·Open access

29citations

Going Online for Groceries: Drivers of Category-Level Share of Wallet Expansion

Journal of Retailing·2020·4 authors·Open access

43citations

Refocusing loyalty programs in the era of big data: a societal lens paradigm

Marketing Letters·2020·13 authors·Open access

30citations

Advances in National Brand and Private Label Marketing

Springer proceedings in business and economics·2020·3 authors·book

15citations

Calling Customers to Take Action: The Impact of Incentive and Customer Characteristics on Direct Mailing Effectiveness

Journal of Interactive Marketing·2019·3 authors·Open access

26citations

Something Free or Something Off? A Comparative Study of the Purchase Effects of Premiums and Price Cuts

Journal of Retailing·2017·5 authors·Open access

38citations

The effect of loyalty program expiration policy on consumer behavior

Marketing Letters·2017·2 authors·Open access

28citations

The Clash of the Titans: On Retailer and Manufacturer Vulnerability in Conflict Delistings

Journal of Marketing·2016·3 authors·Open access

42citations

A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet?

Journal of Retailing·2016·4 authors·Open access

104citations

Cross-Channel Effects of Price Promotions: An Empirical Analysis of the Multi-Channel Grocery Retail Sector

Journal of Retailing·2016·2 authors·Open access

108citations

Buying Groceries in Brick and Click Stores: Category Allocation Decisions and the Moderating Effect of Online Buying Experience

Journal of Interactive Marketing·2015·2 authors·Open access

140citations

The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?

Journal of Retailing·2015·4 authors·Open access

316citations

Advancing research on loyalty programs: a future research agenda

Marketing Letters·2014·9 authors·Open access

144citations

Promoting Interactive Decision Aids on Retail Websites: A Message Framing Perspective with New versus Traditional Focal Actions

Journal of Retailing·2011·4 authors

20citations

The Impact of an Item-Based Loyalty Program on Consumer Purchase Behavior

Journal of Marketing Research·2011·2 authors

144citations

Consumer Acceptance of Recommendations by Interactive Decision Aids: The Joint Role of Temporal Distance and Concrete Versus Abstract Communications

Journal of Management Information Systems·2011·3 authors

60citations

Consumers' Evaluation of Allocation Policies for Scarce Health Care Services: Vested Interest Activation Trumps Spatial and Temporal Distance

Marketing Letters·2011·3 authors·Open access

10citations

Effectiveness of In-Store Displays in a Virtual Store Environment

Journal of Retailing·2010·2 authors·Open access

79citations

Consumer Acceptance of Recommendations by Interactive Decision Aids: The Joint Role of Temporal Distance and Concrete vs. Abstract Communications

RePEc: Research Papers in Economics·2010·3 authors·preprint·Open access

0citations

Shelf sequence and proximity effects on online grocery choices

Marketing Letters·2006·3 authors·Open access

71citations

Opportunities for active stock-out management in online stores: The impact of the stock-out policy on online stock-out reactions

Journal of Retailing·2006·3 authors·Open access

102citations