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P.A.P. Samantha · Study
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P.A.P. Samantha
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· latest 2014
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Customers’ Perception on Service Quality towards Satisfaction: An Application of SERVPERF in State Sector Banks in Sri Lanka
2014 · 18 citations
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Customers’ Perception on Service Quality towards Satisfaction: An Application of SERVPERF in State Sector Banks in Sri Lanka
Journals & Books Hosting (International Knowledge Sharing Platform)
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2014
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3 authors
·
Open access
18
citations