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Nor Azila · Study

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Nor Azila

2 works· latest 2011cluster: provisional

h-index2

i102

Citations60

Works here2

11

Most cited in this library

Electronic Customer Relationship Management Performance: Its Impact on Loyalty from Customers’ Perspectives2011 · 35 citations
The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services2011 · 25 citations

Works

2 shown

The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services

Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia)·2011·6 authors·Open access

25citations

Electronic Customer Relationship Management Performance: Its Impact on Loyalty from Customers’ Perspectives

International Journal of e-Education e-Business e-Management and e-Learning·2011·1 author

35citations