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Nicolò Masorgo · Study

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Nicolò Masorgo

1 works· latest 2022· 1 institutionscluster: provisionalORCID 0000-0001-6399-715X

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Examining the impact of service recovery resilience in the context of product replacement: the roles of perceived procedural and interactional justice2022 · 42 citations

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Examining the impact of service recovery resilience in the context of product replacement: the roles of perceived procedural and interactional justice

International Journal of Physical Distribution & Logistics Management·2022·3 authors·Open access

42citations