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Shyh‐Jane Li · Study

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Shyh‐Jane Li

5 works· latest 2018· 1 institutionscluster: provisional

h-index5

i104

Citations143

Works here5

08

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18

Most cited in this library

How satisfaction modifies the strength of the influence of perceived service quality on behavioral intentions2011 · 61 citations
Hospital service quality and patient loyalty: the mediation effect of empathy2018 · 31 citations
How to achieve leagility: A case study of a personal computer original equipment manufacturer in Taiwan2010 · 29 citations
Suitable application situations of different postponement approaches: Standardization vs. modularization2008 · 16 citations
Tracking the Evolution of Research Issues on Agility2009 · 6 citations

Works

5 shown

Hospital service quality and patient loyalty: the mediation effect of empathy

Journal of Business and Industrial Marketing·2018·6 authors

31citations

How satisfaction modifies the strength of the influence of perceived service quality on behavioral intentions

Leadership in health services·2011·3 authors·Open access

61citations

How to achieve leagility: A case study of a personal computer original equipment manufacturer in Taiwan

Journal of Manufacturing Systems·2010·1 author

29citations

Tracking the Evolution of Research Issues on Agility

Asia Pacific Management Review·2009·1 author

6citations

Suitable application situations of different postponement approaches: Standardization vs. modularization

Journal of Manufacturing Systems·2008·1 author

16citations