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Esa Marttila · Study

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Esa Marttila

2 works· latest 2012· 1 institutionscluster: provisional

h-index2

i102

Citations52

Works here2

11

12

Most cited in this library

Issues of delivering quality customer service in a higher education environment2011 · 40 citations
Value creation in international higher education2012 · 12 citations

Works

2 shown

Value creation in international higher education

International Journal of Quality and Service Sciences·2012·3 authors

12citations

Issues of delivering quality customer service in a higher education environment

International Journal of Quality and Service Sciences·2011·3 authors

40citations