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Nicklas Salomonson · Study

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Nicklas Salomonson

8 works· latest 2019· 1 institutionscluster: provisionalORCID 0000-0001-9159-4593

h-index8

i108

Citations504

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Most cited in this library

Reuse and Recycling of Clothing and Textiles—A Network Approach2014 · 140 citations
Communicative skills that support value creation: A study of B2B interactions between customers and customer service representatives2011 · 96 citations
Consumer vulnerability during mobility service interactions: causes, forms and coping2019 · 95 citations
Dealing with customer misbehaviour2012 · 55 citations
The expected retail customer: Value co-creator, co-producer or disturbance?2016 · 41 citations

Works

8 shown

Consumer vulnerability during mobility service interactions: causes, forms and coping

Journal of Marketing Management·2019·2 authors·Open access

95citations

Consumer perception and behavior in the retail foodscape–A study of chilled groceries

Journal of Retailing and Consumer Services·2017·4 authors

31citations

Embodied Value Co-creation: A Turn-taking Perspective on Service Encounter Interactions

Journal of Creating Value·2017·2 authors·Open access

23citations

Bi-directional and stratified demeanour in value forming service encounter interactions

Journal of Retailing and Consumer Services·2017·2 authors·Open access

23citations

The expected retail customer: Value co-creator, co-producer or disturbance?

Journal of Retailing and Consumer Services·2016·2 authors·Open access

41citations

Reuse and Recycling of Clothing and Textiles—A Network Approach

Journal of Macromarketing·2014·2 authors·Open access

140citations

Dealing with customer misbehaviour

Marketing Theory·2012·3 authors·Open access

55citations

Communicative skills that support value creation: A study of B2B interactions between customers and customer service representatives

Industrial Marketing Management·2011·3 authors·Open access

96citations