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Tanya Drollinger · Study
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Author
Tanya Drollinger
5 works
· latest 2013
· 3 institutions
cluster: provisional
ORCID 0000-0002-8066-6093
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Citations
572
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Most cited in this library
Development and validation of the active empathetic listening scale
2005 · 210 citations
Active Empathetic Listening and Selling Success: A Conceptual Framework
1999 · 196 citations
Salesperson's listening ability as an antecedent to relationship selling
2013 · 106 citations
Endorsement Practice: How Agencies Select Spokespeople
2008 · 43 citations
Death and Disgrace Insurance for Celebrity Endorsers: A Luxury or Necessity?
2008 · 17 citations
Works
5 shown
Salesperson's listening ability as an antecedent to relationship selling
Journal of Business and Industrial Marketing
·
2013
·
2 authors
106
citations
Endorsement Practice: How Agencies Select Spokespeople
Journal of Advertising Research
·
2008
·
2 authors
·
Open access
43
citations
Death and Disgrace Insurance for Celebrity Endorsers: A Luxury or Necessity?
Journal of Current Issues & Research in Advertising
·
2008
·
2 authors
·
Open access
17
citations
Development and validation of the active empathetic listening scale
Psychology and Marketing
·
2005
·
3 authors
210
citations
Active Empathetic Listening and Selling Success: A Conceptual Framework
Journal of Personal Selling and Sales Management
·
1999
·
2 authors
·
Open access
196
citations