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Jörg Pareigis · Study

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Jörg Pareigis

5 works· latest 2018· 1 institutionscluster: provisionalORCID 0000-0002-3143-6443

h-index5

i105

Citations291

Works here5

11

12

18

Most cited in this library

Measuring service experience: Applying the satisfaction with travel scale in public transport2012 · 116 citations
Exploring the role of the service environment in forming customer's service experience2011 · 80 citations
Exploring internal mechanisms forming customer servicescape experiences2012 · 69 citations
Customer experiences of resource integration : Reframing servicescapes using scripts and practices2012 · 16 citations
A holistic view of value generation process in a SSBI environment: a service dominant logic perspective2018 · 10 citations

Works

5 shown

A holistic view of value generation process in a SSBI environment: a service dominant logic perspective

Journal of Decision System·2018·4 authors·Open access

10citations

Exploring internal mechanisms forming customer servicescape experiences

Journal of service management·2012·3 authors·Open access

69citations

Measuring service experience: Applying the satisfaction with travel scale in public transport

Journal of Retailing and Consumer Services·2012·4 authors

116citations

Customer experiences of resource integration : Reframing servicescapes using scripts and practices

KTH Publication Database DiVA (KTH Royal Institute of Technology)·2012·1 author·thesis·Open access

16citations

Exploring the role of the service environment in forming customer's service experience

International Journal of Quality and Service Sciences·2011·3 authors

80citations