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Stefan Dyck · Study

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Stefan Dyck

2 works· latest 2015· 1 institutionscluster: provisionalORCID 0000-0002-6988-4858

h-index2

i102

Citations67

Works here2

14

15

Most cited in this library

Mirror, mirror on the wall – how customers perceive their contribution to service provision2014 · 46 citations
Kundenaktivitäten in Dienstleistungsprozessen – die Sicht der Konsumenten2015 · 21 citations

Works

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Kundenaktivitäten in Dienstleistungsprozessen – die Sicht der Konsumenten

Springer eBooks·2015·4 authors·chapter

21citations

Mirror, mirror on the wall – how customers perceive their contribution to service provision

Journal of service management·2014·3 authors

46citations