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Ashwin J. Baliga · Study

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Ashwin J. Baliga

3 works· latest 2024· 2 institutionscluster: provisionalORCID 0000-0002-1400-8527

h-index3

i103

Citations140

Works here3

20

21

24

Most cited in this library

Service Failure and Recovery in B2B Markets – A Morphological Analysis2020 · 72 citations
Barriers to service recovery in B2B markets: a TISM approach in the context of IT-based services2021 · 37 citations
Technology use in B2B sales: examining the extant literature and identifying future research opportunities using morphological analysis2024 · 31 citations

Works

3 shown

Technology use in B2B sales: examining the extant literature and identifying future research opportunities using morphological analysis

Journal of Personal Selling and Sales Management·2024·3 authors

31citations

Barriers to service recovery in B2B markets: a TISM approach in the context of IT-based services

Journal of Business and Industrial Marketing·2021·3 authors

37citations

Service Failure and Recovery in B2B Markets – A Morphological Analysis

Journal of Business Research·2020·5 authors·review·Open access

72citations