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Judy A. Wagner · Study

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Judy A. Wagner

4 works· latest 2019· 2 institutionscluster: provisional

h-index4

i104

Citations282

Works here4

99

01

02

19

Most cited in this library

The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention2002 · 209 citations
Expanding Servicescape Dimensions with Safety: An Exploratory Study2019 · 35 citations
Selling strategies: The effects of suggesting a decision structure to novice and expert buyers2001 · 25 citations
Understanding the Pioneering Advantage From the Decision MakerS Perspective: the Case of Product Involvement and the Status Quo Bias1999 · 13 citations

Works

4 shown

Expanding Servicescape Dimensions with Safety: An Exploratory Study

Services Marketing Quarterly·2019·3 authors

35citations

The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention

Journal of Business Research·2002·3 authors

209citations

Selling strategies: The effects of suggesting a decision structure to novice and expert buyers

Journal of the Academy of Marketing Science·2001·3 authors

25citations

Understanding the Pioneering Advantage From the Decision MakerS Perspective: the Case of Product Involvement and the Status Quo Bias

ACR North American Advances·1999·2 authors

13citations