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Martin Löfgren · Study
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Author
Martin Löfgren
14 works
· latest 2017
· 1 institutions
cluster: provisional
Works
14 shown
Financial well-being: A conceptualization and research agenda
Journal of Business Research
·
2017
·
5 authors
981
citations
Relevant and Preferred Public Service: A study of user experiences and value creation in public transit
Public Management Review
·
2014
·
3 authors
16
citations
An Extended Method to Measure Overall Consumer Satisfaction with Packaging
Packaging Technology and Science
·
2014
·
4 authors
18
citations
From service for free to service for fee: business model innovation in manufacturing firms
Journal of service management
·
2013
·
2 authors
·
Open access
116
citations
Theory of attractive quality and the Kano methodology – the past, the present, and the future
Total Quality Management & Business Excellence
·
2013
·
3 authors
·
Open access
105
citations
Idea generation: customer co‐creation versus traditional market research techniques
Journal of service management
·
2011
·
4 authors
·
Open access
341
citations
Theory of attractive quality and life cycles of quality attributes
The TQM Journal
·
2011
·
3 authors
77
citations
Identifying ideas of attractive quality in the innovation process
The TQM Journal
·
2010
·
3 authors
31
citations
Customer satisfaction in the first and second moments of truth
Journal of Product & Brand Management
·
2008
·
3 authors
66
citations
Two Decades of Using Kano's Theory of Attractive Quality: A Literature Review
Quality Management Journal
·
2008
·
2 authors
154
citations
A life cycle perspective on environmental effects of customer focused packaging development
Journal of Cleaner Production
·
2007
·
3 authors
149
citations
Classification of quality attributes
Managing Service Quality
·
2007
·
2 authors
131
citations
Winning at the first and second moments of truth: an exploratory study
Managing Service Quality
·
2005
·
1 author
70
citations
Kano's Theory of Attractive Quality and Packaging
Quality Management Journal
·
2005
·
2 authors
182
citations