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Mónica Cortiñas · Study
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Author
Mónica Cortiñas
18 works
· latest 2023
· 1 institutions
cluster: provisional
ORCID 0000-0002-7961-0148
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Citations
1,142
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Most cited in this library
Teachers’ attitudes towards chatbots in education: a technology acceptance model approach considering the effect of social language, bot proactiveness, and users’ characteristics
2021 · 438 citations
Situational variables in online versus offline channel choice
2013 · 139 citations
Understanding multi-channel banking customers
2009 · 89 citations
The impact of product category knowledge on consumer use of extrinsic cues – A study involving agrifood products
2008 · 79 citations
The use of loyalty-cards databases: Differences in regular price and discount sensitivity in the brand choice decision between card and non-card holders
2007 · 57 citations
Works
18 shown
Impact of process and outcome quality on intention for continued use of voice assistants
Spanish Journal of Marketing - ESIC
·
2023
·
4 authors
·
Open access
14
citations
Self-report measure of dispositional flow experience in the video game context: Conceptualisation and scale development
International Journal of Human-Computer Studies
·
2021
·
3 authors
·
Open access
33
citations
Editorial: The Impact of AI-Enabled Technologies in E-commerce and Omnichannel Retailing
Frontiers in Psychology
·
2021
·
5 authors
·
editorial
·
Open access
6
citations
Teachers’ attitudes towards chatbots in education: a technology acceptance model approach considering the effect of social language, bot proactiveness, and users’ characteristics
Educational Studies
·
2021
·
3 authors
·
Open access
438
citations
Omni-channel users and omni-channel customers: a segmentation analysis using distribution services
Spanish Journal of Marketing - ESIC
·
2019
·
3 authors
·
Open access
35
citations
Attention to online channels across the path to purchase: An eye-tracking study
Electronic Commerce Research and Applications
·
2019
·
4 authors
·
Open access
53
citations
Different channels for different services: information sources for services with search, experience and credence attributes
Service Industries Journal
·
2018
·
2 authors
·
Open access
25
citations
Distinctive competencies and competency-based management in regulated sectors: A methodological proposal applied to the pharmaceutical retail sector in Spain
Journal of Retailing and Consumer Services
·
2018
·
4 authors
26
citations
Private Sales Clubs: A 21st Century Distribution Channel
Journal of Interactive Marketing
·
2016
·
5 authors
·
Open access
13
citations
Channel Choice in the 21st Century: The Hidden Role of Distribution Services
Journal of Interactive Marketing
·
2016
·
5 authors
·
Open access
31
citations
Customer heterogenity in the development of e-loyalty
Journal of Research in Interactive Marketing
·
2015
·
3 authors
·
Open access
16
citations
The impact of expert opinion in consumer perception of wines
International Journal of Wine Business Research
·
2013
·
2 authors
·
Open access
44
citations
Situational variables in online versus offline channel choice
Electronic Commerce Research and Applications
·
2013
·
2 authors
·
Open access
139
citations
Understanding multi-channel banking customers
Journal of Business Research
·
2009
·
3 authors
·
Open access
89
citations
The impact of product category knowledge on consumer use of extrinsic cues – A study involving agrifood products
Food Quality and Preference
·
2008
·
3 authors
79
citations
The demand for and the supply of distribution services: A basis for the analysis of customer satisfaction in retailing
Quantitative Marketing and Economics
·
2007
·
4 authors
23
citations
The use of loyalty-cards databases: Differences in regular price and discount sensitivity in the brand choice decision between card and non-card holders
Journal of Retailing and Consumer Services
·
2007
·
3 authors
57
citations
Retail Store Loyalty Management via an Analysis of Heterogeneity of the Service Elements
The International Review of Retail Distribution and Consumer Research
·
2004
·
3 authors
·
Open access
21
citations