SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Raúl Pérez‐López · Study

Home/Author

Raúl Pérez‐López

5 works· latest 2020· 1 institutionscluster: provisionalORCID 0000-0001-6441-2504

h-index5

i105

Citations257

Works here5

15

18

19

20

Most cited in this library

Cognitive, affective and behavioural responses in mall experience2015 · 92 citations
How situational circumstances modify the effects of frontline employees’ competences on customer satisfaction with the store2019 · 55 citations
Can social support alleviate stress while shopping in crowded retail environments?2018 · 53 citations
Enemies of cloud services usage: inertia and switching costs2015 · 34 citations
Does stress matter in mall experience and customer satisfaction?2020 · 23 citations

Works

5 shown

Does stress matter in mall experience and customer satisfaction?

Journal of Services Marketing·2020·3 authors·Open access

23citations

How situational circumstances modify the effects of frontline employees’ competences on customer satisfaction with the store

Journal of Retailing and Consumer Services·2019·3 authors·Open access

55citations

Can social support alleviate stress while shopping in crowded retail environments?

Journal of Business Research·2018·3 authors·Open access

53citations

Cognitive, affective and behavioural responses in mall experience

International Journal of Retail & Distribution Management·2015·3 authors

92citations

Enemies of cloud services usage: inertia and switching costs

Service Business·2015·3 authors

34citations