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Deborah K. Unzicker · Study

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Deborah K. Unzicker

2 works· latest 2000· 1 institutionscluster: provisional

h-index2

i102

Citations64

Works here2

99

00

Most cited in this library

The Role of Organizational Communications on Employee Perceptions of a Firm2000 · 34 citations
The psychology of being put on hold: An exploratory study of service quality1999 · 30 citations

Works

2 shown

The Role of Organizational Communications on Employee Perceptions of a Firm

Journal of Professional Services Marketing·2000·3 authors

34citations

The psychology of being put on hold: An exploratory study of service quality

Psychology and Marketing·1999·1 author

30citations