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Matthew Boseo · Study

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Matthew Boseo

1 works· latest 2014· 1 institutionscluster: provisional

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There is No ‘I’ in Recovery: Managements’ Perspective of Service Recovery2014 · 24 citations

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There is No ‘I’ in Recovery: Managements’ Perspective of Service Recovery

Journal of Quality Assurance in Hospitality & Tourism·2014·4 authors·Open access

24citations