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Dawn Jutla · Study

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Dawn Jutla

6 works· latest 2008· 2 institutionscluster: provisionalORCID 0000-0001-5102-0368

h-index5

i105

Citations304

Works here6

99

00

05

08

Most cited in this library

Enabling and measuring electronic customer relationship management readiness2005 · 133 citations
Making business sense of electronic commerce1999 · 64 citations
e-Business readiness : a customer-focused framework2000 · 53 citations
A Churn-Strategy Alignment Model for Managers in Mobile Telecom2005 · 26 citations
A methodology for creating e-business strategy2005 · 23 citations

Works

6 shown

wise Pad services for vision-, hearing-, and speech-impaired users

Communications of the ACM·2008·2 authors

5citations

Enabling and measuring electronic customer relationship management readiness

Hawaii International Conference on System Sciences (HICSS)·2005·3 authors·other

133citations

A methodology for creating e-business strategy

Hawaii International Conference on System Sciences (HICSS)·2005·3 authors·other

23citations

A Churn-Strategy Alignment Model for Managers in Mobile Telecom

Annual Communication Networks and Services Research Conference (CNSR)·2005·3 authors·other

26citations

e-Business readiness : a customer-focused framework

·2000·1 author·book

53citations

Making business sense of electronic commerce

Computer·1999·3 authors

64citations