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Marvin E. González

15 works· latest 2019· 2 institutionscluster: provisionalORCID 0000-0003-1394-2331

h-index15

i1015

Citations920

Works here15

Most cited in this library

Determining the importance of the supplier selection process in manufacturing: a case study2004 · 98 citations
Customer satisfaction using QFD: an e‐banking case2004 · 96 citations
An Alternative Approach in Service Quality: An e-Banking Case Study2008 · 92 citations
Linking order winning and external supply chain integration strategies2008 · 88 citations
Impact of e‐procurement on procurement practices and performance2010 · 74 citations

Works

15 shown

Trust, power and supply chain integration in Web-enabled supply chains

Supply Chain Management An International Journal·2019·4 authors

73citations

Application of Quality Management Tools in the Evaluation of Websites: The Case of Sports Organizations

Quality Management Journal·2015·4 authors

16citations

Cross-cultural influences on e-value creation in supply chains

Supply Chain Management An International Journal·2014·4 authors

26citations

International business curriculum design: identifying the voice of the customer using QFD

Journal of International Education in Business·2011·3 authors

56citations

Assessing the impact of web‐based electronic commerce use on the organizational benefits of a firm

Benchmarking An International Journal·2010·3 authors

20citations

Impact of e‐procurement on procurement practices and performance

Benchmarking An International Journal·2010·3 authors

74citations

Linking order winning and external supply chain integration strategies

Supply Chain Management An International Journal·2008·4 authors

Designing a supply chain management academic curriculum using QFD and benchmarking

Quality Assurance in Education·2008·4 authors

60citations

An Alternative Approach in Service Quality: An e-Banking Case Study

Quality Management Journal·2008·3 authors

92citations

Performance measurement of AMT: a cross‐regional study

Benchmarking An International Journal·2006·4 authors

63citations

Building an activity-based costing hospital model using quality function deployment and benchmarking

Benchmarking An International Journal·2005·3 authors

43citations

Customer satisfaction using QFD: an e‐banking case

Managing Service Quality·2004·4 authors

96citations

Determining the importance of the supplier selection process in manufacturing: a case study

International Journal of Physical Distribution & Logistics Management·2004·3 authors

98citations

QFD strategy house: an innovative tool for linking marketing and manufacturing strategies

Marketing Intelligence & Planning·2004·4 authors

43citations