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Forbes Makudza · Study

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Forbes Makudza

7 works· latest 2024· 2 institutionscluster: provisionalORCID 0000-0003-2559-5576

h-index7

i105

Citations237

Works here7

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Most cited in this library

Augmenting customer loyalty through customer experience management in the banking industry2020 · 107 citations
Modelling perceived e-learning service quality, student satisfaction and loyalty. A higher education perspective2022 · 58 citations
Examining the interplay of internet banking service quality, e-satisfaction, e-word of mouth and e-retention: a post pandemic customer perspective2024 · 25 citations
Predicting Students’ Intention and Actual Use of E-Learning Using the Technology Acceptance Model: A Case from Zimbabwe2019 · 16 citations
AUGMENTING SOCIAL COMMERCE ACCEPTANCE THROUGH AN ALL-INCLUSIVE APPROACH TO SOCIAL COMMERCE DRIVERS. EVIDENCE FROM THE HOTEL INDUSTRY2021 · 15 citations

Works

7 shown

Women entrepreneurship in marginalized communities: Does culture, Ubuntu, religiosity and ancestral relevance matter?

Community Development·2024·8 authors

7citations

Examining the interplay of internet banking service quality, e-satisfaction, e-word of mouth and e-retention: a post pandemic customer perspective

Cogent Social Sciences·2024·6 authors·Open access

25citations

Evaluating the impact of quality antecedents on university students’ e-learning continuance intentions: A post COVID-19 perspective

Cogent Education·2023·6 authors·Open access

9citations

Modelling perceived e-learning service quality, student satisfaction and loyalty. A higher education perspective

Cogent Education·2022·3 authors·Open access

58citations

AUGMENTING SOCIAL COMMERCE ACCEPTANCE THROUGH AN ALL-INCLUSIVE APPROACH TO SOCIAL COMMERCE DRIVERS. EVIDENCE FROM THE HOTEL INDUSTRY

Malaysian E Commerce Journal·2021·3 authors·Open access

15citations

Augmenting customer loyalty through customer experience management in the banking industry

Journal of Asian Business and Economic Studies·2020·1 author·Open access

107citations

Predicting Students’ Intention and Actual Use of E-Learning Using the Technology Acceptance Model: A Case from Zimbabwe

International Journal of Learning Teaching and Educational Research·2019·3 authors·Open access

16citations