SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Christine Mathies · Study

Home/Author

Christine Mathies

6 works· latest 2017· 1 institutionscluster: provisionalORCID 0000-0002-2813-791X

h-index6

i106

Citations316

Works here6

07

11

13

14

16

17

Most cited in this library

The antecedents and consequences of humour for service2016 · 80 citations
Customer service understanding: gender differences of frontline employees2011 · 75 citations
A Hierarchical Model of Virtual Experience and Its Influences on the Perceived Value and Loyalty of Customers2014 · 60 citations
Continued value creation in crowdsourcing from creative process engagement2017 · 48 citations
Revenue management and customer centric marketing — How do they influence travellers' choices?2007 · 34 citations

Works

6 shown

Continued value creation in crowdsourcing from creative process engagement

Journal of Services Marketing·2017·4 authors·Open access

48citations

The antecedents and consequences of humour for service

Journal of Service Theory and Practice·2016·3 authors

80citations

A Hierarchical Model of Virtual Experience and Its Influences on the Perceived Value and Loyalty of Customers

International Journal of Electronic Commerce·2014·5 authors·Open access

60citations

New insights into the climate–attitudes–outcome framework: Empirical evidence from the Australian service sector

Australian Journal of Management·2013·2 authors

19citations

Customer service understanding: gender differences of frontline employees

Managing Service Quality·2011·2 authors

75citations

Revenue management and customer centric marketing — How do they influence travellers' choices?

Journal of Revenue and Pricing Management·2007·2 authors

34citations