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Zsófia Tóth · Study

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Zsófia Tóth

11 works· latest 2025· 4 institutionscluster: provisionalORCID 0000-0003-4280-6793

h-index11

i1011

Citations686

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Most cited in this library

Understanding configurations of relational attractiveness of the customer firm using fuzzy set QCA2014 · 156 citations
The Dawn of the AI Robots: Towards a New Framework of AI Robot Accountability2022 · 131 citations
Tensions in digital servitization through a paradox lens2022 · 100 citations
Tension in a value co-creation context: A network case study2017 · 78 citations
Ethical compass: The need for Corporate Digital Responsibility in the use of Artificial Intelligence in financial services2024 · 57 citations

Works

11 shown

How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda

Journal of Business Research·2025·8 authors·Open access

21citations

Ethical compass: The need for Corporate Digital Responsibility in the use of Artificial Intelligence in financial services

Organizational Dynamics·2024·2 authors·Open access

57citations

Elite luxury experiences: customer and managerial perspectives

Journal of Marketing Management·2022·4 authors·Open access

21citations

The Dawn of the AI Robots: Towards a New Framework of AI Robot Accountability

Journal of Business Ethics·2022·4 authors·Open access

131citations

Tensions in digital servitization through a paradox lens

Industrial Marketing Management·2022·5 authors·Open access

100citations

Social capital creation on professional sharing economy platforms: The problems of rating dependency and the non-transferability of social capital

Journal of Business Research·2022·4 authors·Open access

42citations

The role of social media in managing supplier attractiveness

International Journal of Operations & Production Management·2019·4 authors·Open access

21citations

Becoming a more attractive supplier by managing references – The case of small and medium-sized enterprises in a digitally enhanced business environment

Industrial Marketing Management·2019·3 authors·Open access

35citations

Value Creation in Art Galleries: A Service Logic Analysis

Australasian Marketing Journal (AMJ)·2019·3 authors·Open access

24citations

Tension in a value co-creation context: A network case study

Industrial Marketing Management·2017·4 authors·Open access

78citations

Understanding configurations of relational attractiveness of the customer firm using fuzzy set QCA

Journal of Business Research·2014·4 authors·Open access

156citations