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Robbert Faase · Study

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Robbert Faase

1 works· latest 2011· 1 institutionscluster: provisional

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Web 2.0 in the CRM domain: defining social CRM2011 · 116 citations

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Web 2.0 in the CRM domain: defining social CRM

International Journal of Electronic Customer Relationship Management·2011·3 authors

116citations