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Shu-Yun Feng · Study

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Shu-Yun Feng

3 works· latest 2014· 1 institutionscluster: provisional

h-index3

i103

Citations100

Works here3

12

14

Most cited in this library

Using modified IPA to evaluate supplier’s performance: Multiple regression analysis and DEMATEL approach2012 · 62 citations
A New Methodology for Customer Satisfaction Analysis: Taguchi’s Signal-to-Noise Ratio Approach2014 · 23 citations
Using Modified IPA to Improve Service Quality of Standard Hotel in Taiwan2014 · 15 citations

Works

3 shown

A New Methodology for Customer Satisfaction Analysis: Taguchi’s Signal-to-Noise Ratio Approach

Journal of Service Science and Management·2014·3 authors·Open access

23citations

Using Modified IPA to Improve Service Quality of Standard Hotel in Taiwan

Journal of Service Science and Management·2014·3 authors·Open access

15citations

Using modified IPA to evaluate supplier’s performance: Multiple regression analysis and DEMATEL approach

Expert Systems with Applications·2012·4 authors

62citations