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Cindy Yunhsin Chou · Study
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Author
Cindy Yunhsin Chou
14 works
· latest 2022
· 2 institutions
cluster: provisional
ORCID 0000-0002-2697-4669
Works
14 shown
When feeling good counts! Impact of consumer gratitude and life satisfaction in access-based services
European Journal of Marketing
·
2022
·
4 authors
37
citations
Digital transformation for crisis preparedness: service employees’ perspective
Journal of Services Marketing
·
2022
·
3 authors
·
Open access
37
citations
Service system well-being: scale development and validation
Journal of service management
·
2022
·
3 authors
·
Open access
19
citations
Value cocreation in livestreaming and its effect on consumer‐simulated experience and continued use intention
International Journal of Consumer Studies
·
2022
·
2 authors
36
citations
Service system well-being: conceptualising a holistic concept
Journal of service management
·
2019
·
3 authors
·
Open access
61
citations
Enhancing online rapport experience via augmented reality
Journal of Services Marketing
·
2019
·
3 authors
·
Open access
88
citations
Effect of multichannel service delivery quality on customers’ continued engagement intention
Asia Pacific Journal of Marketing and Logistics
·
2019
·
4 authors
45
citations
Sharing Economy Service Experience and Its Effects on Behavioral Intention
Sustainability
·
2019
·
4 authors
·
Open access
43
citations
Working consumers’ psychological states in firm-hosted virtual communities
Journal of service management
·
2019
·
3 authors
19
citations
A Transformative Service View on the Effects of Festivalscapes on Local Residents' Subjective Well-Being
Event Management
·
2018
·
2 authors
·
Open access
29
citations
Promoting consumer environmental friendly purchase behaviour: a synthesized model from three short-term longitudinal studies in Australia
Journal of Environmental Planning and Management
·
2017
·
4 authors
23
citations
Business co-creation for service innovation in the hospitality and tourism industry
International Journal of Contemporary Hospitality Management
·
2017
·
4 authors
139
citations
Inter-firm relational resources in cloud service adoption and their effect on service innovation
Service Industries Journal
·
2017
·
2 authors
22
citations
Service-driven social community and its relation to well-being
Service Industries Journal
·
2015
·
2 authors
28
citations