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Hyo Sun Jung · Study
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Author
Hyo Sun Jung
25 works
· latest 2023
· 1 institutions
cluster: provisional
ORCID 0000-0002-3512-5597
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Citations
2,518
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Most cited in this library
COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics
2020 · 414 citations
The impact of employees’ positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotel
2015 · 262 citations
What does work meaning to hospitality employees? The effects of meaningful work on employees’ organizational commitment: The mediating role of job engagement
2015 · 217 citations
The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
2011 · 199 citations
Antecedents and consequences of employees’ job stress in a foodservice industry: Focused on emotional labor and turnover intent
2014 · 134 citations
Works
25 shown
Blockchain adoption in the food and beverage industry from a behavioral reasoning perspective: moderating roles of supply chain partnerships
Journal of Hospitality and Tourism Technology
·
2023
·
3 authors
25
citations
Normative and informational social influence affecting digital technology acceptance of senior restaurant diners: A technology learning perspective
International Journal of Hospitality Management
·
2023
·
5 authors
35
citations
Impact of Hotel Employees’ Psychological Well-Being on Job Satisfaction and Pro-Social Service Behavior: Moderating Effect of Work–Life Balance
Sustainability
·
2023
·
3 authors
·
Open access
41
citations
Generational Effects of Workplace Flexibility on Work Engagement, Satisfaction, and Commitment in South Korean Deluxe Hotels
Sustainability
·
2021
·
2 authors
·
Open access
46
citations
The Effects of Workplace Loneliness on Work Engagement and Organizational Commitment: Moderating Roles of Leader-Member Exchange and Coworker Exchange
Sustainability
·
2021
·
3 authors
·
Open access
88
citations
Linking Organizational Virtuousness, Engagement, and Organizational Citizenship Behavior: The Moderating Role of Individual and Organizational Factors
Journal of Hospitality & Tourism Research
·
2020
·
2 authors
44
citations
COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics
International Journal of Hospitality Management
·
2020
·
3 authors
·
Open access
414
citations
How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?
Sustainability
·
2020
·
2 authors
·
Open access
26
citations
The effects of social undermining on employee voice and silence and on organizational deviant behaviors in the hotel industry
Journal of Service Theory and Practice
·
2019
·
2 authors
52
citations
Improving frontline service employees' innovative behavior using conflict management in the hospitality industry: The mediating role of engagement
Tourism Management
·
2018
·
2 authors
118
citations
Corporate association as antecedents of consumer behaviors: The dynamics of trust within and between industries
Journal of Retailing and Consumer Services
·
2018
·
4 authors
15
citations
Error management culture and turnover intent among food and beverage employees in deluxe hotels: the mediating effect of job satisfaction
Service Business
·
2016
·
2 authors
34
citations
Why is employees’ emotional intelligence important?
International Journal of Contemporary Hospitality Management
·
2016
·
2 authors
82
citations
What does work meaning to hospitality employees? The effects of meaningful work on employees’ organizational commitment: The mediating role of job engagement
International Journal of Hospitality Management
·
2015
·
2 authors
217
citations
The impact of employees’ positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotel
International Journal of Contemporary Hospitality Management
·
2015
·
2 authors
262
citations
Understanding pay satisfaction: The impacts of pay satisfaction on employees’ job engagement and withdrawal in deluxe hotel
International Journal of Hospitality Management
·
2015
·
2 authors
80
citations
Understanding regulatory focuses
International Journal of Contemporary Hospitality Management
·
2015
·
2 authors
34
citations
Antecedents and consequences of employees’ job stress in a foodservice industry: Focused on emotional labor and turnover intent
International Journal of Hospitality Management
·
2014
·
2 authors
134
citations
Do employees’ satisfied customers respond with an satisfactory relationship? The effects of employees’ satisfaction on customers’ satisfaction and loyalty in a family restaurant
International Journal of Hospitality Management
·
2013
·
2 authors
123
citations
Why do satisfied customers switch? Focus on the restaurant patron variety-seeking orientation and purchase decision involvement
International Journal of Hospitality Management
·
2011
·
2 authors
118
citations
The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
International Journal of Hospitality Management
·
2011
·
2 authors
199
citations
The effects of organizational service orientation on person–organization fit and turnover intent
Service Industries Journal
·
2011
·
2 authors
77
citations
Effects of culinary employees’ role stress on burnout and turnover intention in hotel industry: moderating effects on employees’ tenure
Service Industries Journal
·
2011
·
3 authors
81
citations
The effects of nonverbal communication of employees in the family restaurant upon customers’ emotional responses and customer satisfaction
International Journal of Hospitality Management
·
2010
·
2 authors
89
citations
The effects of employees’ business ethical value on person–organization fit and turnover intent in the foodservice industry
International Journal of Hospitality Management
·
2009
·
3 authors
84
citations