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Nour Kilani · Study

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Nour Kilani

1 works· latest 2021· 1 institutionscluster: provisionalORCID 0000-0003-3569-114X

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Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth2021 · 23 citations

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Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth

Journal of Financial Services Marketing·2021·3 authors·Open access

23citations