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Kau Ah-Keng · Study

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Kau Ah-Keng

2 works· latest 2006· 1 institutionscluster: provisional

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i102

Citations698

Works here2

01

06

Most cited in this library

The effects of service recovery on consumer satisfaction: a comparison between complainants and non‐complainants2006 · 507 citations
Happiness, Materialism, and Religious Experience in the US AND SINGAPORE2001 · 191 citations

Works

2 shown

The effects of service recovery on consumer satisfaction: a comparison between complainants and non‐complainants

Journal of Services Marketing·2006·2 authors

507citations

Happiness, Materialism, and Religious Experience in the US AND SINGAPORE

Journal of Happiness Studies·2001·3 authors

191citations