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John C. Crotts · Study
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Author
John C. Crotts
32 works
· latest 2024
· 2 institutions
cluster: provisional
ORCID 0000-0002-8598-3581
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27
Citations
4,508
Works here
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Most cited in this library
Travel Blogs and the Implications for Destination Marketing
2007 · 798 citations
The impact of the perception of risk on international travellers
2007 · 691 citations
The effect of uncertainty avoidance on information search, planning, and purchases of international travel vacations
2003 · 447 citations
Does national culture influence consumers’ evaluation of travel services? A test of Hofstede’s model of cross‐cultural differences
2000 · 288 citations
Cross‐cultural tourist behaviour: a replication and extension involving Hofstede's uncertainty avoidance dimension
2004 · 210 citations
Works
32 shown
Understanding hospitality labor shortages: An importance-performance analysis of hospitality career preference drivers
Journal of Human Resources in Hospitality & Tourism
·
2024
·
5 authors
9
citations
Wine Sales and Distribution
Rowman & Littlefield Publishers eBooks
·
2024
·
3 authors
·
book
0
citations
An Analysis of the Curriculum Requirements among Hospitality and Tourism Management Programs Worldwide in AACSB Colleges of Business
Journal of Hospitality & Tourism Education
·
2021
·
2 authors
9
citations
Relationships between Hofstede's cultural dimensions and tourist satisfaction: A cross-country cross-sample examination
Tourism Management
·
2018
·
2 authors
·
Open access
185
citations
Examining the connection of wine tourism to wine export in china: The case of Margaret river
Edith Cowan University Research Online (Edith Cowan University)
·
2018
·
4 authors
0
citations
Teaching sales and negotiations
Edward Elgar Publishing eBooks
·
2017
·
1 author
·
chapter
0
citations
Homogeneity versus heterogeneity of cultural values: An item-response theoretical approach applying Hofstede's cultural dimensions in a single nation
Tourism Management
·
2014
·
3 authors
66
citations
Understanding Customer Delight
Journal of Travel Research
·
2011
·
3 authors
203
citations
Marketing Mix Modeling for the Tourism Industry: A Best Practices Approach
International Journal of Tourism Sciences
·
2011
·
1 author
19
citations
The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm
Tourism Management
·
2010
·
3 authors
199
citations
The customer delight construct
Annals of Tourism Research
·
2010
·
2 authors
92
citations
Applying Hofstede’s National Culture Measures in Tourism Research: Illuminating Issues of Divergence and Convergence
Journal of Travel Research
·
2009
·
2 authors
179
citations
Organizational alignment and hospitality firm performance
International Journal of Culture Tourism and Hospitality Research
·
2009
·
3 authors
15
citations
Measuring Guest Satisfaction and Competitive Position in the Hospitality and Tourism Industry
Journal of Travel Research
·
2009
·
3 authors
168
citations
An Analysis of Curriculum Requirements among Hospitality and Tourism Management Programs in AACSB Colleges of Business in the United States
Journal of Teaching in Travel & Tourism
·
2008
·
3 authors
29
citations
A survey method for identifying key drivers of guest delight
International Journal of Contemporary Hospitality Management
·
2008
·
3 authors
85
citations
Travel Blogs and the Implications for Destination Marketing
Journal of Travel Research
·
2007
·
3 authors
798
citations
The impact of the perception of risk on international travellers
International Journal of Tourism Research
·
2007
·
3 authors
691
citations
Aligning organizational processes with mission: The case of service excellence
Academy of Management Perspectives
·
2005
·
2 authors
·
Open access
110
citations
The Effect of Cultural Distance on Overseas Travel Behaviors
Journal of Travel Research
·
2004
·
1 author
135
citations
Cross‐cultural tourist behaviour: a replication and extension involving Hofstede's uncertainty avoidance dimension
International Journal of Tourism Research
·
2004
·
3 authors
210
citations
The effect of uncertainty avoidance on information search, planning, and purchases of international travel vacations
Tourism Management
·
2003
·
2 authors
447
citations
Four factors of transformational leadership behavior
Leadership & Organization Development Journal
·
2001
·
3 authors
91
citations
Trust-Commitment Model of Buyer-Supplier Relationships
Journal of Hospitality & Tourism Research
·
2001
·
3 authors
35
citations
Does national culture influence consumers’ evaluation of travel services? A test of Hofstede’s model of cross‐cultural differences
Managing Service Quality
·
2000
·
2 authors
288
citations
Perceptions, corrections and defections: implications for service recovery in the restaurant industry
Managing Service Quality
·
2000
·
4 authors
·
Open access
93
citations
Consumer decision making and prepurchase information search
Dialnet (Universidad de la Rioja)
·
2000
·
1 author
135
citations
Determinants of intra‐firm trust in buyer‐seller relationships in the international travel trade
International Journal of Contemporary Hospitality Management
·
1999
·
2 authors
69
citations
Exploring and Enhancing the Psychological Value of a Fine Arts Museum
Journal of International Hospitality Leisure & Tourism Management
·
1999
·
2 authors
14
citations
Antecedents of supplier's commitment to wholesale buyers in the international travel trade
Tourism Management
·
1998
·
3 authors
72
citations
Exploring and Enhancing the Psychological Value of a Fine Arts Museum
Tourism Recreation Research
·
1998
·
2 authors
11
citations
Carving and tourism
Annals of Tourism Research
·
1997
·
2 authors
51
citations