SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Ekaterina Panina · Study

Home/Author

Ekaterina Panina

3 works· latest 2025· 1 institutionscluster: provisionalORCID 0000-0002-9083-3510

h-index3

i102

Citations94

Works here3

21

22

25

Most cited in this library

Challenging the "integration imperative": A customer perspective on omnichannel journeys2021 · 73 citations
Understanding and Managing Customer Experiences2022 · 15 citations
An experiential perspective on uncertainty in peer-to-peer platform services2025 · 6 citations

Works

3 shown

An experiential perspective on uncertainty in peer-to-peer platform services

Journal of service management·2025·5 authors·Open access

6citations

Understanding and Managing Customer Experiences

Springer eBooks·2022·3 authors·chapter

15citations

Challenging the "integration imperative": A customer perspective on omnichannel journeys

Journal of Retailing and Consumer Services·2021·6 authors·Open access

73citations