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Chanaka Jayawardhena · Study
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Author
Chanaka Jayawardhena
33 works
· latest 2023
· 4 institutions
cluster: provisional
ORCID 0000-0003-0928-9835
Works
33 shown
The dark side of the sharing economy: A systematic literature review of externalities and their regulation
Journal of Business Research
·
2023
·
3 authors
·
review
·
Open access
58
citations
A multi-analytical approach to studying customers motivations to use innovative totally autonomous vehicles
Technological Forecasting and Social Change
·
2021
·
5 authors
·
Open access
55
citations
Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective
Journal of Business Research
·
2021
·
5 authors
177
citations
“From caged birds to women with wings”
European Journal of Marketing
·
2020
·
3 authors
·
Open access
16
citations
The role of negative and positive forms of power in supporting CSR alignment and commitment between large firms and SMEs
Industrial Marketing Management
·
2018
·
4 authors
·
Open access
66
citations
Online shopping experience in an emerging e‐retailing market: Towards a conceptual model
Journal of Consumer Behaviour
·
2018
·
2 authors
90
citations
Online shopping experience in an emerging e-retailing market
Journal of Research in Interactive Marketing
·
2018
·
2 authors
133
citations
A review of service quality and service delivery
Business Process Management Journal
·
2017
·
4 authors
·
Open access
70
citations
Ethical consumption behaviours in supermarket shoppers: determinants and marketing implications
Journal of Marketing Management
·
2016
·
3 authors
·
Open access
36
citations
Customer relationship building: The role of brand attractiveness and consumer–brand identification
Journal of Business Research
·
2016
·
4 authors
·
Open access
331
citations
Customer Environmental Values and Their Contribution to Loyalty in Industrial Markets
Business Strategy and the Environment
·
2015
·
3 authors
·
Open access
44
citations
Consumer-brand identification: A social identity based review and research directions
The Marketing Review
·
2014
·
2 authors
38
citations
A comprehensive examination of internet banking user behaviour: evidence from customers yet to adopt, currently using and stopped using
Journal of Marketing Management
·
2014
·
1 author
·
Open access
27
citations
Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology
Journal of Business Research
·
2014
·
4 authors
·
Open access
246
citations
Intention to use mobile customer relationship management systems
Industrial Management & Data Systems
·
2014
·
4 authors
·
Open access
42
citations
Talk up or criticize? Customer responses to WOM about competitors during social interactions
Journal of Business Research
·
2014
·
2 authors
·
Open access
86
citations
How value and trust influence loyalty in wireless telecommunications industry
Telecommunications Policy
·
2012
·
4 authors
112
citations
Effects of retail employees' behaviours on customers' service evaluation
International Journal of Retail & Distribution Management
·
2011
·
2 authors
·
Open access
58
citations
Fair trade, ethical decision making and the narrative of gender difference
Business Ethics A European Review
·
2010
·
2 authors
40
citations
Antecedents of internet shopping intentions and the moderating effects of substitutability
The International Review of Retail Distribution and Consumer Research
·
2010
·
3 authors
·
Open access
35
citations
The influences of social e-shopping in enhancing young women's online shopping behaviour
Journal of Customer Behaviour
·
2010
·
4 authors
·
Open access
145
citations
The impact of service encounter quality in service evaluation: evidence from a business‐to‐business context
Journal of Business and Industrial Marketing
·
2010
·
1 author
69
citations
E‐consumer behaviour
European Journal of Marketing
·
2009
·
4 authors
·
Open access
276
citations
An empirical investigation into e‐shopping excitement: antecedents and effects
European Journal of Marketing
·
2009
·
2 authors
·
Open access
116
citations
Antecedents to permission based mobile marketing: an initial examination
European Journal of Marketing
·
2009
·
4 authors
·
Open access
179
citations
Consumers online: intentions, orientations and segmentation
International Journal of Retail & Distribution Management
·
2007
·
3 authors
·
Open access
210
citations
A commentary on social and experiential (e‐)retailing and (e‐)shopping deserts
International Journal of Retail & Distribution Management
·
2007
·
4 authors
·
Open access
19
citations
Outcomes of service encounter quality in a business-to-business context
Industrial Marketing Management
·
2007
·
4 authors
·
Open access
98
citations
Personal values’ influence on e‐shopping attitude and behaviour
Internet Research
·
2004
·
1 author
250
citations
Measurement of Service Quality in Internet Banking: The Development of an Instrument
Journal of Marketing Management
·
2004
·
1 author
235
citations
An investigation of online consumer purchasing
Qualitative Market Research An International Journal
·
2003
·
3 authors
44
citations
Changes in the banking sector – the case of Internet banking in the UK
Internet Research
·
2000
·
2 authors
591
citations
Overcoming Constraints on Electronic Commerce - Internet Payment Systems
Journal of General Management
·
1998
·
2 authors
36
citations