SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Ana Maria Alvarez Salazar · Study

Home/Author

Ana Maria Alvarez Salazar

2 works· latest 1999cluster: provisional

h-index2

i102

Citations93

Works here2

98

99

Most cited in this library

Relational norms and client retention: external effectiveness of commercial banking in Canada and Mexico1998 · 52 citations
External effectiveness of service management A study of business‐to‐business relationships in Mexico, Canada and the USA1999 · 41 citations

Works

2 shown

External effectiveness of service management A study of business‐to‐business relationships in Mexico, Canada and the USA

International Journal of Service Industry Management·1999·2 authors

41citations

Relational norms and client retention: external effectiveness of commercial banking in Canada and Mexico

International Journal of Bank Marketing·1998·4 authors

52citations