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Intan Shafinaz Ahmad · Study

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Intan Shafinaz Ahmad

1 works· latest 2014· 1 institutionscluster: provisional

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Citations32

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Effects of Customer Relationship Management Strategy on Call Centre's Employee Intention to Quit: Evidence from Malaysia Call Centers2014 · 32 citations

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Effects of Customer Relationship Management Strategy on Call Centre's Employee Intention to Quit: Evidence from Malaysia Call Centers

Procedia - Social and Behavioral Sciences·2014·4 authors·other·Open access

32citations