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Vinita Kaura · Study

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Vinita Kaura

5 works· latest 2018· 1 institutionscluster: provisional

h-index5

i105

Citations707

Works here5

13

14

15

18

Most cited in this library

Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction2015 · 453 citations
Antecedents of customer satisfaction: a study of Indian public and private sector banks2013 · 118 citations
Service Convenience, Customer Satisfaction, and Customer Loyalty: Study of Indian Commercial Banks2013 · 70 citations
Impact of Service Quality, Service Convenience and Perceived Price Fairness on Customer Satisfaction in Indian Retail Banking Sector2014 · 41 citations
Pedagogy or andragogy? Views of Indian postgraduate business students2018 · 25 citations

Works

5 shown

Pedagogy or andragogy? Views of Indian postgraduate business students

IIMB Management Review·2018·3 authors·Open access

25citations

Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction

International Journal of Bank Marketing·2015·3 authors

453citations

Impact of Service Quality, Service Convenience and Perceived Price Fairness on Customer Satisfaction in Indian Retail Banking Sector

Management and Labour Studies·2014·3 authors

41citations

Antecedents of customer satisfaction: a study of Indian public and private sector banks

International Journal of Bank Marketing·2013·1 author

118citations

Service Convenience, Customer Satisfaction, and Customer Loyalty: Study of Indian Commercial Banks

Journal of Global Marketing·2013·1 author

70citations