SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Ya-Ling Kao · Study

Home/Author

Ya-Ling Kao

6 works· latest 2017· 3 institutionscluster: provisional

h-index6

i106

Citations379

Works here6

10

11

14

16

17

Most cited in this library

Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies – evidence from Taiwan2010 · 101 citations
Investigating the antecedents and consequences of burnout and isolation among flight attendants2011 · 97 citations
The antecedents and consequences of job stress of flight attendants – Evidence from Taiwan2011 · 70 citations
Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants2014 · 51 citations
Antecedents, consequences and moderators of ambidextrous behaviours among frontline employees2016 · 48 citations

Works

6 shown

PREDICTING CUSTOMER LIFETIME VALUE FOR HYPERMARKET PRIVATE LABEL PRODUCTS

Journal of Business Economics and Management·2017·6 authors·Open access

12citations

Antecedents, consequences and moderators of ambidextrous behaviours among frontline employees

Management Decision·2016·2 authors

48citations

Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants

Tourism Management·2014·2 authors

51citations

Investigating the antecedents and consequences of burnout and isolation among flight attendants

Tourism Management·2011·2 authors

97citations

The antecedents and consequences of job stress of flight attendants – Evidence from Taiwan

Journal of Air Transport Management·2011·2 authors

70citations

Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies – evidence from Taiwan

Service Industries Journal·2010·2 authors

101citations