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K. Giel · Study
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Author
K. Giel
2 works
· latest 1997
cluster: provisional
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Citations
174
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97
Most cited in this library
Customer Satisfaction Measurement and Management: Using the Voice of the Customer
1995 · 143 citations
Customer Satisfaction Measurement and Management
1997 · 31 citations
Works
2 shown
Customer Satisfaction Measurement and Management
Technometrics
·
1997
·
3 authors
31
citations
Customer Satisfaction Measurement and Management: Using the Voice of the Customer
·
1995
·
2 authors
·
book
143
citations