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Nassibeh Janatyan · Study

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Nassibeh Janatyan

6 works· latest 2021· 2 institutionscluster: provisionalORCID 0000-0002-2593-1042

h-index6

i106

Citations122

Works here6

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21

Most cited in this library

Estimation of Customer Dissatisfaction Based on Service Quality Gaps by Correlation and Regression Analysis in a Travel Agency2011 · 40 citations
A robust optimization model for sustainable pharmaceutical distribution network design: a case study2021 · 26 citations
Group Technology (GT) and Lean Production: A Conceptual Model for Enhancing Productivity2010 · 21 citations
Service quality robust design – with a case study in airport services2012 · 14 citations
Product value analysis: a developed cost–benefit analysis ratio based on the Kano and PAF models2020 · 11 citations

Works

6 shown

A robust optimization model for sustainable pharmaceutical distribution network design: a case study

Annals of Operations Research·2021·4 authors

26citations

Product value analysis: a developed cost–benefit analysis ratio based on the Kano and PAF models

The TQM Journal·2020·2 authors

11citations

Developing the Kano model by service quality robust design: an integrative approach

International Journal of Productivity and Quality Management·2015·2 authors

10citations

Service quality robust design – with a case study in airport services

International Journal of Productivity and Quality Management·2012·3 authors

14citations

Estimation of Customer Dissatisfaction Based on Service Quality Gaps by Correlation and Regression Analysis in a Travel Agency

International Journal of Business and Management·2011·2 authors·Open access

40citations

Group Technology (GT) and Lean Production: A Conceptual Model for Enhancing Productivity

International Business Research·2010·2 authors·Open access

21citations