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Helena V. González‐Gómez · Study

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Helena V. González‐Gómez

8 works· latest 2025· 1 institutionscluster: provisionalORCID 0000-0003-3424-6319

h-index8

i108

Citations221

Works here8

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Most cited in this library

Turning shame into creativity: The importance of exposure to creative team environments2014 · 58 citations
The psychology of frustration: Appraisals, outcomes, and service recovery2021 · 43 citations
Legitimacy, Particularism and Employee Commitment and Justice2017 · 31 citations
Don’t Shoot the Messenger? A Morality- and Gender-Based Model of Reactions to Negative Workplace Gossip2023 · 26 citations
Employee frustration with information systems: appraisals and resources2023 · 18 citations

Works

8 shown

Consumer emotional ambivalence: a state-of-the-art review

Journal of Marketing Management·2025·4 authors

11citations

Don’t Shoot the Messenger? A Morality- and Gender-Based Model of Reactions to Negative Workplace Gossip

Journal of Business Ethics·2023·3 authors·Open access

26citations

Employee frustration with information systems: appraisals and resources

European Management Journal·2023·2 authors

18citations

Societal Inequality, Corruption and Relation-Based Inequality in Organizations

Journal of Business Ethics·2021·3 authors·Open access

17citations

The psychology of frustration: Appraisals, outcomes, and service recovery

Psychology and Marketing·2021·3 authors

43citations

Legitimacy, Particularism and Employee Commitment and Justice

Journal of Business Ethics·2017·3 authors

31citations

Call centers: is there an upside to the dissatisfied customer experience?

Journal of Business Strategy·2017·3 authors

17citations

Turning shame into creativity: The importance of exposure to creative team environments

Organizational Behavior and Human Decision Processes·2014·2 authors·Open access

58citations