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Selime Sezgin · Study

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Selime Sezgin

3 works· latest 2021· 2 institutionscluster: provisionalORCID 0000-0002-2659-3639

h-index3

i103

Citations126

Works here3

11

21

Most cited in this library

A measurement tool for customer relationship management processes2011 · 69 citations
Voluntary simplicity: a content analysis of consumer comments2021 · 29 citations
Consumer complaining behavior in hospitality management2021 · 28 citations

Works

3 shown

Consumer complaining behavior in hospitality management

Journal of Hospitality Marketing & Management·2021·3 authors

28citations

Voluntary simplicity: a content analysis of consumer comments

Journal of Consumer Marketing·2021·2 authors

29citations

A measurement tool for customer relationship management processes

Industrial Management & Data Systems·2011·3 authors

69citations