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Emily Chung · Study
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Author
Emily Chung
7 works
· latest 2019
· 3 institutions
cluster: provisional
ORCID 0000-0002-1326-8693
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7
Citations
326
Works here
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19
Most cited in this library
Exploring consumer conflict management in service encounters
2009 · 88 citations
A Study of the Use of Nonacademic Factors in Holistic Undergraduate Admissions Reviews
2019 · 73 citations
An Exploration of Consumer Forgiveness Following Marketer Transgressions
2006 · 53 citations
Loyalty or liability
2017 · 46 citations
Exploring Consumer Fanaticism: Extraordinary Devotion in the Consumption Context
2008 · 35 citations
Works
7 shown
A Study of the Use of Nonacademic Factors in Holistic Undergraduate Admissions Reviews
The Journal of Higher Education
·
2019
·
6 authors
73
citations
Loyalty or liability
Marketing Theory
·
2017
·
4 authors
46
citations
Materials Matter: An Exploration of the Curatorial Practices of Consumers as Collectors
Research in consumer behavior
·
2016
·
3 authors
·
chapter
·
Open access
14
citations
Exploring consumer conflict management in service encounters
Journal of the Academy of Marketing Science
·
2009
·
4 authors
88
citations
Exploring Consumer Fanaticism: Extraordinary Devotion in the Consumption Context
Swinburne figshare (Swinburne University of Technology)
·
2008
·
4 authors
·
other
35
citations
An Exploration of Consumer Forgiveness Following Marketer Transgressions
·
2006
·
2 authors
53
citations
Exploring consumer fanaticism: a fresh perspective on the concept of loyalty
RMIT Research Repository (RMIT University Library)
·
2005
·
4 authors
17
citations