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Adélaı̈de Cézard · Study

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Adélaı̈de Cézard

2 works· latest 2004· 1 institutionscluster: provisional

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i102

Citations87

Works here2

02

04

Most cited in this library

A model of the antecedents of should and will service expectations2002 · 58 citations
An Assessment of the Dimensionality of Should and Will Service Expectations2004 · 29 citations

Works

2 shown

An Assessment of the Dimensionality of Should and Will Service Expectations

Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration·2004·4 authors

29citations

A model of the antecedents of should and will service expectations

Journal of Retailing and Consumer Services·2002·3 authors

58citations