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Jaebeom Suh · Study
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Author
Jaebeom Suh
8 works
· latest 2025
· 5 institutions
cluster: provisional
ORCID 0000-0003-1144-6465
Works
8 shown
Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis
International Journal of Contemporary Hospitality Management
·
2025
·
5 authors
12
citations
Consumer ethnocentrism, cultural sensitivity, brand credibility on purchase intentions of domestic cosmetics
Cogent Business & Management
·
2023
·
4 authors
·
Open access
28
citations
Impairment effects of creative ads on brand recall for other ads
European Journal of Marketing
·
2019
·
3 authors
·
Open access
28
citations
Differential Effects of Preferential Treatment Levels on Relational Outcomes
Journal of Service Research
·
2007
·
3 authors
263
citations
Environmental influences in corporate brand identification and outcomes
Journal of Brand Management
·
2006
·
3 authors
126
citations
Organizational citizenship behaviors and service quality as external effectiveness of contact employees
Journal of Business Research
·
2003
·
2 authors
405
citations
The effect of work climate on critical employee and customer outcomes
International Journal of Service Industry Management
·
2001
·
3 authors
258
citations
Transaction‐specific satisfaction and overall satisfaction: an empirical analysis
Journal of Services Marketing
·
2000
·
2 authors
620
citations