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Clive Humby · Study
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Author
Clive Humby
3 works
· latest 2004
cluster: provisional
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224
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3
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Most cited in this library
Toward an Individual Customer Profitability Model
2002 · 95 citations
Scoring points : how Tesco is winning customer loyalty
2003 · 87 citations
Scoring Points: How Tesco Continues to Win Customer Loyalty
2004 · 42 citations
Works
3 shown
Scoring Points: How Tesco Continues to Win Customer Loyalty
·
2004
·
3 authors
42
citations
Scoring points : how Tesco is winning customer loyalty
·
2003
·
3 authors
87
citations
Toward an Individual Customer Profitability Model
Journal of Service Research
·
2002
·
3 authors
95
citations