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Joaquim A. Casaca · Study

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Joaquim A. Casaca

3 works· latest 2025· 1 institutionscluster: provisionalORCID 0000-0002-9588-8983

h-index3

i102

Citations81

Works here3

23

24

25

Most cited in this library

Relationship Marketing and Customer Retention - A Systematic Literature Review2023 · 48 citations
The Influence of Personalization on Consumer Satisfaction2024 · 25 citations
Adoption Drivers of Intelligent Virtual Assistants in Banking: Rethinking the Artificial Intelligence Banker2025 · 8 citations

Works

3 shown

Adoption Drivers of Intelligent Virtual Assistants in Banking: Rethinking the Artificial Intelligence Banker

Computers·2025·3 authors·Open access

8citations

The Influence of Personalization on Consumer Satisfaction

Advances in marketing, customer relationship management, and e-services book series·2024·2 authors·chapter

25citations

Relationship Marketing and Customer Retention - A Systematic Literature Review

Studies in Business and Economics·2023·2 authors·review·Open access

48citations